en/source/report-bugs.html

page.title=Report Bugs
@jd:body

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<p>Thank you for your interest in Android! One of the best ways you can help us
improve Android is to let us know about any problems you find with it.</p>
<p class="note"><strong>Note:</strong> For security vulnerabilities, please use
the AOSP bug tracker <a
href="https://code.google.com/p/android/issues/entry?template=Security%20bug%20report">Security
bug report</a> template. See <a
href="{@docRoot}security/overview/updates-resources.html#report-issues">Reporting
Security Issues</a> for additional details.</p>
<p>Here's how to report <strong>non-security</strong> bugs:</p>
<ul>
<li>
<p><a href="https://code.google.com/p/android/issues/advsearch">Search for
your bug</a> to see if anyone has already reported it. Don't forget to
search for all issues, not just open ones, as your issue might already
have been reported and closed. To help you find the most popular results,
sort the result by number of stars.</p>
</li>
<li>
<p>If you find your issue and it's important to you, star it! That's how we know which bugs are most important to fix.</p>
</li>
<li>
<p>If no one has reported your bug, file the bug. You can use one of these templates:</p>
<ul>
<li>
<p><a href="https://code.google.com/p/android/issues/entry?template=User%20bug%20report">Bug in your Device</a> - 
use this if you are a user reporting a bug in a device you own</p>
</li>
<li>
<p><a href="https://code.google.com/p/android/issues/entry?template=Developer%20bug%20report">Bug in the Software</a> - 
use this if you found a bug in the course of developing an app</p>
</li>
<li>
<p><a href="https://code.google.com/p/android/issues/entry?template=Feature%20request">Feature Request</a> - 
use this for a feature you'd like to see in a future verison</p>
</li>
</ul>
</li>
</ul>
<p>Keep in mind that an issue tracker is not a user support forum. It is a list
of pending technical tasks, along with information relevant for those tasks,
and information about progress on those tasks including which ones might
get worked on in the short term.</p>
<p>This issue tracker is narrowly focused on the Android Open Source Project.
Issues with retail devices need to be reported through those devices' support
channels, especially for devices other than Nexus. Issues with applications
that aren't part of AOSP need to be reported with those applications'
developers; that is also the case for Google applications.</p>
<p>Please note that we can't guarantee that any particular bug can be fixed in
any particular release. To see what happens to your bug once you report it,
read <a href="life-of-a-bug.html">Life of a Bug</a>.</p>
<p>In general, please put as much information in bugs as you can. Just a one liner
telling us something isn't working is usually useless, and will probably be
closed without any action. The more detail you provide, the more likely your
issue is to be resolved.</p>