| # Copyright (c) 2013 Amazon.com, Inc. or its affiliates. All Rights Reserved |
| # |
| # Permission is hereby granted, free of charge, to any person obtaining a |
| # copy of this software and associated documentation files (the |
| # "Software"), to deal in the Software without restriction, including |
| # without limitation the rights to use, copy, modify, merge, publish, dis- |
| # tribute, sublicense, and/or sell copies of the Software, and to permit |
| # persons to whom the Software is furnished to do so, subject to the fol- |
| # lowing conditions: |
| # |
| # The above copyright notice and this permission notice shall be included |
| # in all copies or substantial portions of the Software. |
| # |
| # THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS |
| # OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABIL- |
| # ITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT |
| # SHALL THE AUTHOR BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, |
| # WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, |
| # OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS |
| # IN THE SOFTWARE. |
| # |
| import unittest |
| import time |
| |
| from boto.support.layer1 import SupportConnection |
| from boto.support import exceptions |
| |
| |
| class TestSupportLayer1Management(unittest.TestCase): |
| support = True |
| |
| def setUp(self): |
| self.api = SupportConnection() |
| self.wait_time = 5 |
| |
| def test_as_much_as_possible_before_teardown(self): |
| cases = self.api.describe_cases() |
| preexisting_count = len(cases.get('cases', [])) |
| |
| services = self.api.describe_services() |
| self.assertTrue('services' in services) |
| service_codes = [serv['code'] for serv in services['services']] |
| self.assertTrue('amazon-cloudsearch' in service_codes) |
| |
| severity = self.api.describe_severity_levels() |
| self.assertTrue('severityLevels' in severity) |
| severity_codes = [sev['code'] for sev in severity['severityLevels']] |
| self.assertTrue('low' in severity_codes) |
| |
| case_1 = self.api.create_case( |
| subject='TEST: I am a test case.', |
| service_code='amazon-cloudsearch', |
| category_code='other', |
| communication_body="This is a test problem", |
| severity_code='low', |
| language='en' |
| ) |
| time.sleep(self.wait_time) |
| case_id = case_1['caseId'] |
| |
| new_cases = self.api.describe_cases() |
| self.assertTrue(len(new_cases['cases']) > preexisting_count) |
| |
| result = self.api.add_communication_to_case( |
| communication_body="This is a test solution.", |
| case_id=case_id |
| ) |
| self.assertTrue(result.get('result', False)) |
| time.sleep(self.wait_time) |
| |
| final_cases = self.api.describe_cases(case_id_list=[case_id]) |
| comms = final_cases['cases'][0]['recentCommunications']\ |
| ['communications'] |
| self.assertEqual(len(comms), 2) |
| |
| close_result = self.api.resolve_case(case_id=case_id) |
